PRIVACY POLICY

PRIVACY POLICY

Last Updated: October 2026

This Privacy Policy explains how Oxylanhyc, operated by Nanjing Daizidong Technology Co., Ltd., may collect, use, disclose, and protect personal information when you visit our website, communicate with us, or place an order.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Order and transaction information
  • Product selections and shopping activity
  • Customer service communications
  • Device and browser information
  • IP address and general website usage information

Payment information may be processed by payment service providers used to complete your transaction. We do not necessarily receive or retain complete payment-card credentials.

2. How We Use Personal Information

Information may be used to:

  • Process and fulfill purchases;
  • Confirm and manage orders;
  • Arrange shipping and delivery;
  • Provide customer support;
  • Process eligible returns and refunds;
  • Communicate important information about purchases;
  • Maintain and improve website functionality;
  • Detect or prevent fraud, misuse, or security incidents;
  • Maintain business and transaction records;
  • Comply with applicable legal requirements.

Where permitted, we may also use contact information for promotional communications. You may unsubscribe from marketing emails using the unsubscribe option included in the applicable communication.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to maintain website functionality, remember preferences, understand site usage, and support analytics or advertising functions where applicable.

Browser settings may allow you to block or remove certain cookies. Disabling essential cookies may affect some website functions.

4. Service Providers

We may provide information to companies that perform services necessary for our operations, such as payment processing, order fulfillment, shipping, website hosting, analytics, fraud prevention, and customer support.

These providers may receive information only as reasonably necessary to perform their relevant functions or as otherwise permitted by law.

5. Legal and Business Requirements

Information may also be disclosed when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or customers, investigate suspected fraud or misuse, or in connection with a legitimate business restructuring or transfer.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order administration, customer support, recordkeeping, dispute resolution, fraud prevention, and legal compliance.

Retention periods may vary depending on the nature of the information.

7. Data Security

We use reasonable administrative and technical measures intended to protect personal information under our control.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning your personal information, which can include requesting access, correction, or deletion of certain information.

Requests may be submitted to service@oxylanhyc.com. We may need to verify your request before taking action.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, please contact us.

10. Changes to This Policy

We may revise this Privacy Policy when our practices, services, or legal obligations change. The latest version will be published on this page with an updated revision date.

11. Contact Information

Privacy-related questions may be directed to:

Nanjing Daizidong Technology Co., Ltd.
Room 111-6, Building 1, No. 6 Xijiewan, Qiaolin Subdistrict, Pukou District, Nanjing City, Jiangsu Province

Email: service@oxylanhyc.com
Phone: 025-58194866